RED OAK HOPE SUMMARY
Red Oak Hope exists to bring freedom, hope, and restoration to survivors of trafficking and exploitation. We work to stop trafficking and exploitation on a large scale while simultaneously providing holistic care to individuals and communities already affected. We collaborate with survivors, communities, and at-risk individuals to identify and provide creative solutions that break cycles of vulnerability and exploitation so that people can experience freedom, hope, and restoration along their journeys. All applicants will be considered for employment without attention to race, color, sexual orientation,  national origin, veteran or disability status. This position is open to cisgender and transgender females as the primary work location is for women only. Red Oak Hope is committed to building a diverse workforce. We strongly encourage survivors of sexual exploitation and people of color to apply. As an organization, we orient our work around five core values, listed below. All staff are expected to work in harmony with these values.

Sustainability: We prioritize sustainability of beneficiaries, staff, and programs-- encouraging independence and long-term development

Excellence: We aim for excellence, professionalism, and best practices in all aspects of our organization-- always evaluating and improving programs and processes in order to best serve our beneficiaries, staff, donors, and communities.
 

Partnership: We believe in the power of partnership and seek to collaborate with a diverse group of stakeholders in order to combat the complex issues that cause human trafficking, abuse, and exploitation and provide holistic care to beneficiaries and communities
 

Faith: Our founders are motivated by their Christian faith and belief in God's heart for justice and restoration, however, we are inclusive and honoring people of all faiths or no faiths in all aspects of our work.
 

Dignity: We honor the dignity, privacy and agency of every individual and seek to honestly communicate the nuance involved in the issues of trafficking, abuse, and exploitation-- refusing to over-sensationalize, oversimplify, or overshare.

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ROLE SUMMARY 
The Communications and Donor Engagement Coordinator is community-facing and service-oriented. This key leader works closely with the Senior Director of Program Development, Executive Director and other leadership to organize, plan, and implement effective communications and donor engagement strategies to support the overall mission and vision of bringing holistic freedom, hope, and restoration to survivors of sexual exploitation. This role is responsible for managing Red Oak Hope’s external and internal communications, promoting a positive public image, and controlling the dissemination of information on behalf of our organization. This role also supports the organization’s identification, cultivation, solicitation, and stewardship of current and potential supporters. 

RESPONSIBILITIES 

COMMUNICATIONS

• Develop and implement effective communication strategies in alignment with strategic goals.

• Manage social media channels, including gathering regular updates from staff, posting, and engaging with comments/DMs. 

• Produce monthly e-newsletters and periodic online/print materials. 

• Oversee the website, including content development, design, and regular updates.

• Research, identify, and organize regular speaking opportunities for the Executive Director/staff to share the work of Red Oak and build partnerships. 

• Evaluate the results of communications strategies with the leadership team. 

• Adhere to the organization’s graphic standards, ensuring that Red Oak Hope produces high-quality and error-free materials. 

DONOR ENGAGEMENT 

• Work closely with staff leadership to create an annual fundraising plan that meets the revenue and strategic goals of the organization. 

• Provide support in the identification, cultivation, solicitation, and stewardship of donors.

• Coordinate special events such as the annual gala, donor gatherings, speaking opportunities, etc.

• Coordinate and implement mail/e-campaigns. Segment lists for different campaigns, create and maintain a content calendar, and develop content. 

• Work closely with staff leadership to foster relationships with advocates and key stakeholders.

• Manage donor records and all basic donor communication, including website inquiries, thank you letters/calls, and potentially in-person communications. 

• Support grant request submittals. 

• Maintain and optimize donor management software (currently Bloomerang). Run donor reports and periodically evaluate results of fundraising initiatives to identify progress, trends, and opportunities for donor cultivation. 

QUALIFICATIONS 

• Bachelor’s Degree or higher in Communications, Public Relations, Fundraising or a related field.

• 2+ years proven experience in communications, public relations, fundraising or a related field.

• Excellent interpersonal and communication skills and the ability to develop strong relationships with a variety of organizational stakeholders. 

• Strong writing, editing, and proofing skills. 

• Strong project management, time management, and organizational skills, including setting priorities and improving on existing processes/systems.

• Flexibility and willingness to take on new tasks as the responsibilities of the position evolve.

• Commitment to and passion for seeking justice and caring for women, children, and communities who have survived trauma and abuse, as well as a commitment to our core values of excellence, dignity, sustainability, faith, and holistic collaboration. 

• Proficiency in Microsoft Office and Google Suite required. Experience with donor management software, Mailchimp, and Canva preferred. 

• Survivors of commercial sexual exploitation are encouraged to apply. 

LOCATION: Red Oak Hope office is in South Austin. Location is undisclosed until NDA is signed. 
 

HOURS: Full time. M-F. Flexible hours. Occasional nights and weekends for events or donor meetings. 
 

COMPENSATION : $60,000-$65,000, commensurate with experience. 
 

BENEFITS

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LEAVE/VACATION: 10 days per year during the first two years of employment, 15 days per year during the third and fourth year of employment, 20 days per year during the fifth year and thereafter. 

SICK LEAVE: 8 days per year 

HOLIDAYS: 15 days, as follows: 

• New Year’s Day (1 day)

• MLK Jr Day (1 day)

• President’s Day (1 day)

• Good Friday (1 day)

• Memorial Day (1 day)

• Juneteenth (1 day)

• Independence Day (1 day)

• Labor Day (1 day) 

• Thanksgiving Holiday (2 days)

• Christmas Holiday (5 days)

 

HEALTH: $438/month HRA; $200/month mental health stipend 

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WORKING CONDITIONS 
This position encounters a variety of daily work situations, including complex situations that require immediate attention and decision making. There may be both routine and complex interpersonal interactions to navigate with care and thoughtfulness. Processes may change based on changing needs of the organization, new technology, or new ideas for efficiency or data collection. Position operates as part of a team and engages in mobile or on-site work that may require time spent sitting, standing, walking up and down stairs, driving, and transporting items. Position works under occasional time constraints to meet objectives, and performs computer work, including using a keyboard, looking at a screen, using the internet, email, phone, and video conferencing. 
 

REPORTS TO:  Senior Director of Program Development 

TO APPLY:  Email your resume and cover letter to info@redoakhope.org